Refund policy
We are confident that you will be satisfied with your purchase from us. However, if you are not completely satisfied with your purchase, we accept returns subject to certain conditions.
If you wish to return an item, please contact us within 14 days of receiving your order to inform us of your intention, at the following email address: lemondeducouteau@outlook.fr
We will then provide you with the necessary instructions for returning your item.
Returned items must be in their original packaging and must not have been used. Return costs are borne by the customer, unless the item is defective or an error has been made on our part.
We will refund the purchase price of the returned item upon receipt. Please note that delivery costs are non-refundable.
If you have any questions or concerns regarding our returns policy, please do not hesitate to contact us. We will do our best to resolve any issue promptly and effectively.
