We are committed to dispatching your orders as quickly as possible. All orders are processed and dispatched within 24 to 48 hours of receiving your payment.
Delivery costs
Delivery costs are calculated according to the weight and destination of your order. Delivery costs will be shown when you complete your order.
Delivery time
Delivery time depends on your destination and the delivery method you have chosen. Average delivery times are 3 to 7 working days for orders in mainland France and 7 to 15 working days for international orders.
Please note that these timeframes are provided for guidance only and may vary depending on your destination and product availability.
Order tracking
You will receive a dispatch confirmation email as soon as your order has been dispatched.
Delivery issues
If you encounter delivery problems, please contact us immediately so that we can resolve the issue quickly and effectively, at the following email address: lemondeducouteau@outlook.fr
